FAQs

PREORDERS Timeline

Phase 1: 11 days

Preorder will take place from 19th June 1pm SGT to 30th June 1pm SGT. During this phase, we will collect all orders and allow amendments of size, address, etc. After this phase there will be no order changes as everything will be placed for bulk production.

Phase 2: 3-5 weeks

Production will take 3-5 weeks or more depending on the quantities of orders, additional process and delays. Everything is cut and sew hence production will take a lil bit longer. Not to worry, as we will always be updating our production orders on our IG highlights.

Phase 3: +- 1 week

When everything are successfully received by us, we will ship them out immediately through the order sequence that was placed. For local orders, delivery take about 1-2 days via Qxpress. For international orders, delivery takes about 3-5 days via DHL Express.

How long until I receive my order?

Everything is made to order. For limited quantity drop, we will dispatched your order within 3-4 weeks. Once your order has been shipped, we will send a tracking number and it should take 1-2 working days to arrive. This only applies to Singapore, delivery time will take 3-5 working days for international orders via DHL Express.

Do you ship to my country?

Yes! We ship worldwide!

To avoid any delays on your order being processed, please make sure all details are entered correctly. Please check mailing address before making purchase!

IMPORTANT NOTE: We are not responsible for any additional import/custom charges.

Do you do custom orders?

No we don't!

Can I change and cancel my order?

Once you order there is no changing & cancelling of products! PLEASE BE CAREFUL. Please finalizing everything before making the purchase! 

How much does shipping cost?

Local orders (Singapore): 1-2 Days

Qexpress: $6 

https://www.singpost.com/postage-rate

International Orders: 3-5 Days

Shipping cost varies to different countries with DHL Express

https://www.dhl.com/sg-en/home/tracking.html

DISCLAIMER:

If you are able to be patient with us please proceed with your purchase. If you’re unable to be patient we do apologize and recommend you to not purchase with us as we do not like to rush what we do and our quality.