Frequently Asked Questions
PREORDERS Timeline (Drop 9 OP)
Phase 1: 7 days
Preorder will take place from 23th Oct 9pm SGT to 30th October 9pm SGT. During this phase, we will collect all orders and allow amendments of size, address, etc. After this phase there will be no order changes as everything will be placed for bulk production.
Phase 2: 3-5 weeks
Production will take 3-5 weeks or more depending on the quantities of orders, additional process and delays. Everything is cut and sew hence production will take a lil bit longer. Not to worry, as we will always be updating our production orders on our IG highlights.
Phase 3: +- 1 week
When everything are successfully received by us, we will ship them out immediately through the order sequence that was placed. For local orders, delivery take about 1-2 days via Qxpress. For international orders, delivery takes about 2-5 days viaDHL Premium Express / FedEx International Priority®
How much does shipping cost?
Local orders (Singapore): 1-2 Days
Free shipping above SGD100 spend!
International Orders: 2-5 Days
Shipping cost varies to different countries with FedEx International Priority® / DHL Express
Free shipping above $180 USD spend!
Customs and duty fees, which are set by the country of importation, are not included in the shipping costs. We are not responsible for any importation fees. All fees, duties, and taxes must be paid by the person who gets the package.
1. Flip apparel inside out
2. Wash in cold water
3. Use gentle soap
4. Do not use dryer
5. Do not place near items with velcro