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For customer support, email support@kuttn.com


Currently in PHASE 2

Phase 1:  2 Weeks

Preorder will take place from May 26th 5PM EST to June 9th 5PM EST.During this phase, we will collect all orders and allow amendments of size, address, etc. After this phase there will be no order changes as everything will be placed for bulk production.Production begins on June 10th

Phase 2: 8 Weeks +

Production will take 8 weeks or more depending on the quantities of orders, additional process and delays.Seasonal period takes longer to produce. Everything is cut and sew hence production will take a lil bit longer. Not to worry, as we will always be giving order updates on our IG stories/highlights & emails.

June 10th - All orders have been counted and paid to start production. Fabric will arrive soon.

June 18th - Fabric have been cut and beginning preparation of embroidery.

Phase 3: 1 Week +

When everything are successfully received by us, we will ship them out immediately through the order sequence that was placed. For local orders, delivery take about 1-2 days via Qxpress. For international orders, delivery takes about 5-7 days via DHL Premium Express.